Testimonials

Property Management Companies face a tough task – residents demand the highest levels of service, but don’t want to pay for it. I’ve had dealings with numerous property management firms and none have provided better service or value than Alan and his team at Regalty. The reason I say this is because they: – Assign named points of contact who actively take ownership of issues – Do what they say they’re going to do, when they say they’re going to do it – Keep the costs low and offer monthly payment at no extra costs I therefore do not hesitate in recommending Regalty to other developments who are considering changing their property management company.

Due to historical underfunding and poor management, our building was run without accruing any significant sinking fund. Since Regalty Estates became involved they have turned the key services around with quality contractors who deliver and understand the needs of our homes; we are well on our way to our refurbishment programme that has tripled the values of our homes. We would thoroughly recommend them to any residents association looking to change agent.

As directors of the apartment building that we personally live in, it was a very difficult decision to ‘bite the bullet’ and move away from the large management agent that we had always been with since the development completed. Although this was the agent that had been appointed by the developer, we found them to be of a competitive price, and we had struck up a seemingly good relationship with the staff that we dealt with.

So why did we move to Regalty?… Alan and his team immediately opened our eyes to how much time we, the directors, were actually spending doing the work that our previous agent should have been doing for us! We had to report every single issue, approve every quote, meet every contractor on site, inspect after every job, and try to keep an eye on the maintenance schedules and invoices. In a nutshell, we were paying our previous agent to process payments and relay messages whilst we managed the site ourselves.

The biggest problem we’ve had since appointing Regalty has been adjusting to a quiet life!

Alan and the team have very efficiently and professionally handled everything for us from day one. These days we rarely even have to report anything because the building is so well maintained, and any issues are spotted by the Regalty team and their contractors immediately. Finances are closely managed, and we receive monthly reports showing all incomes and expenditures.

Communication from the team is always straight to the point and efficient, and the use of yourspace and a single telephone number for the residents to use any time is invaluable. I do not hesitate to recommend Regalty as management agents. Switching to them is the best decision that we have made as directors of our building.

It is refreshing to work with the staff of a property management company who are prepared to stand up and enjoy the constant challenges that beset their working days and nights. With Regalty Estates we have found such a group who are extremely competent in explaining the complexities of leasehold management with both Directors and Leaseholders. Regalty Estates are always proposing interesting solutions to everyday problems hoist on them by the vagaries of nature and the peculiarities of contractors, leaseholders and tenants. In Regalty Estates you will encounter a handy and proactive, not reactive, management company who you can entrust your property portfolio to be managed professionally and to a very high standards.

Our affiliation with Regalty Estates goes back nearly 5 years, when we first associated with them on our first project. Since then, we have developed our relationship further to include our second project. We find them professional and courteous, and pay a real interest in the buildings that we build. I have no hesitation in recommending them to any prospective company who wishes to employ quality management on their apartments.

I find it reassuring to be able to deal directly at any time with such a professional Company. One that takes pride in providing a thorough and highly efficient all round service.

The team at Regalty Estates are approachable, helpful and have been an invaluable source of support over the years that I have been a Director.

Having worked closely with them all through some challenging situations, which have been encountered along the way, they have always provided an extremely proactive and dedicated level of service.