About us
Established in 1999 as a dedicated Property Management company, Regalty Estates have been working with Lessees, Tenants, Investors, Freeholders and Developers successfully for over 15 years. Our aim is to empower residents to take control of their homes and investments, and ensure that the building is managed in the best way possible to ensure maximum return from your service charge.
We tailor our solutions to fit your development specifically, unlike other agencies we don’t offer an ‘off the shelf’ management service. Our values are to work with you, to guide you and support you whether as Directors of a block you live in, or as a Developer trying to market your properties, Regalty Estates are there as a trusted source of information to enhance your home’s potential.
Our bespoke solutions to help manage your property can include:
- 24 hour property management
- Full time property maintenance team
- Right to Manage advice and facilitation
- Legal advice for all property matters
- Financial Management
Above all, we value personal relationships built on the highest of professional standards. Having recently been accredited to the latest ARMA-Q quality standard Regalty Estates are proud to be pioneering new technologies and ways to interact with our clients, such as our YourSpace client management system.
Give us a call on 0845 456 4980 to find out what we can do differently for you.
Regalty Estates Brand Values
- We put our Clients first – no answering machines just good old-fashioned humans answering our phones 24 hours a day, 365 days a year.
- Property Management Team that works around your availability – as a Director feel free to call us into the evening to discuss any issues you have.
- Our Management Team includes an in-house Solicitor and Barrister – giving you in-house legal solutions to complex management problems or issues. No more farming out to external solicitors for dealing with problems.
- Personable relationships that will develop over time – some of our clients have been with us for over 15 years. We are in this for the long haul with you.
- Freephone Number for all directors – and if you call us, we call you back to save you mobile costs.
- Monthly reporting functions that demonstrate absolute transparency.
- Headed up by a Fellow of the Institute of Residential Property Managers.
The root of a great property
management team
Regalty Estates is built on the principle of making you feel special. We want to make your home or investment feel cared for, and our motivation is to succeed in delivering a quality management solution that enhances the value of your most prized asset.
To that end, we have invested heavily in our most prized asset.
Our people. Your Team.
To the right are some of the key players in our organisation that make us who we are and support the values and goals of the business to deliver excellence in all we do. Click on the people to see who they are, where they have come from and what they can do for you and your development.
That said, we are supported by numerous other staff who make us who we are, our team of secretarial and support staff, contractors and directors who work alongside us, day in, day out, to make sure that we deliver to you, our customer. Not to mention those leaseholders who have supported us over many years in our growth and helping us to define who we are and what we do.
Give any of us a call on 0845 456 4980 and see what we can do for you.
Alan Williamson – Managing Director
[ MSc MCIPD FIRPM AssocRICS ]
Alan has spent the past fifteen years evaluating the needs of leaseholders in this challenging customer service driven environment and has seen a sea of change to the growing professionalism and regard for Managing Agents.
During that time, Alan has fought for many a leaseholder who felt that they had no control or choice over their managing agent, and those who feel throroughly ‘ripped off’ by rogue agencies. Some of his opponent’s have been the countries largest Freeholders and investors.
His expertise in the Tribunals, both employment and the Residential Property sectors, has ensured that he can engineer the best strategy for achieving the client’s aims in the shortest amount of time possible. Recovering near defunct management companies, and achieving Right to Manage for those with power, Alan has always placed the leaseholders needs at the top of Regalty’s agenda.
Despite his keen eye to detail, and experience, Alan prides himself on dealing with all layers of the business – and spends a great deal of time listening to those on the ground and who see the estates we manage.
Outside of Regalty Estates, Alan enjoys watching films, particularly horror movies, and holidaying abroad, with a particular appetite for the Maldives. He also follows the (mis)fortunes of Manchester United FC.
Liam Green – Company Solicitor & Legal Director
After spending his first year working alongside Alan, Liam was promoted to the role of Legal Director of the Regalty Estates, and is now an integral part of the Team driving the business towards future success. Ambitious, and driven to succeed, Liam has overcome many personal challenges to be the leader he is today.
Liam’s central role is evaluating case law and case preparation in readiness for Rachael or Alan at trial. He has a keen eye for detail, and excels in case preparation, identifying risk and communicating effectively with prospective or existing clients. He excels academically in Law, and has recently achieved a Masters Degree in Law.
However, Liam is not a ‘one trick pony’. Whilst the companies Legal affairs and our client’s legal needs are his Number One priority, he is now branching his expertise into a Management role.
Liam’s main interests outside of the office are socializing with his friends and family, his family, and his passion for anything containing alcohol, and generally being just mean to Alan about his broad northern accent. The irony of this coming from someone born in Stoke on Trent, which explains his allegiance to the football club bearing the same name.
Howard Keates – Internal Accounts
Howard is in the latter stage of his career, having been dragged out of retirement by Alan in 2014. The reason for this? In 15 years Alan hasn’t encountered a single management accountant with Howard’s skills and expertise.
Howard has over 25 years spanning the accountancy functions of major PLCs and Banks over a generation – and it is pretty fair to say he has seen it all. A meticulous eye for detail, precision and absolute commitment to the finance role of the business – Howard ensures that the overall operation of our accounts and client accounts are managed to the highest professional standards.
Howard works alongside Stuart Chadwick of Wyatt Morris Golland & Co, who also ensures as the external auditor of the company that Regalty Estates are in full compliance with all aspects of Leasehold Accounting and the Law.
Outside of Regalty Estates Howard is a keen Liverpool FC supporter, and enjoys time with his three dogs and his partner Gill.
Why choose us
You are probably considering a number of managing agents for your development. Maybe you are just thinking about management change and don’t know what you will get from all the effort of changing your managing agent.
Well don’t sweat the small stuff – if you do want a change we will handle every aspect of that for you.
Why are we different? It’s a great question and a good place to start. Our brand is built on a model of diversity, where all our staff are involved in some way with the principle role of looking after our client. We are not ‘department based’ – but skills based – with even our legal team being trained to IRPM standards.
Is your Management Agent really working hard for you?
We are truly a 24 hour operation – we have a central dedicated line that can even be answered in your developments name – it’s the little things that make the difference. At Regalty Estates, we focus on the big things too, so you don’t have to. We even have a freephone number for Directors to call us – we don’t want you to pay for the call.
I have just logged into YourSpace and I wanted to provide you with feedback to say what an excellent service it is!! I am reviewing my portfolio at the moment and effective management is a major factor on whether I keep my properties or not. Despite it’s low yield I intend to keep this property because of the way you manage our property. Quote that too if you like!!”
Charlie Field, Leaseholder – Manchester City Centre
We look at each client and their individual needs and make sure that what we put together makes a difference to the way your homes are run. We are involved daily with the contract team – we value communication and face-to-face engagement of all our clients be that with technology or over a cup of tea.
Expert communicators, open transparent business practices and professionals who enjoy their role.
That’s the Regalty Difference. We look forward to you experiencing it.
Choose Regalty Estates because of our…
Profesionalism
All employees will be trained to provide excellent client service and professionalism in its business actions and communications at all times.
Our team have in-depth knowledge of Property Management spanning over 15 years. We work 365 days a year to make sure you get the best out of your property management company and are on hand to help in any unexpected emergency.
Expertise
Regalty Estates will continue to grow its core business skill-sets, keeping abreast of changes in legislation and codes of conduct.
The management team are qualified to deliver you the best service possible. From Property Managers with Bachelors Degree’s in Building Surveying to an in-House Legal team ranging from Qualified Lawyers and Barristers, Regalty Estates have the specialist skills and disciplines to represent agents, leaseholders and freeholders.
Trustworthiness
Many people have legitimate concerns regarding the trustworthiness of their management company and the service it provides.
Regalty Estates provide a transparent service from financial clarity and security to our online communication portal YourSpace. Information is at our client’s finger tips from year end accounts, development expenses and individual billing options. Our leaseholders have the information on hand to make an informed decision 24 hours a day.
Frequent Asked Questions
Legal
Management
Contact us
Head Office:
Genesis Centre, North Staffs Business Park,
18 Innovation Way, Stoke on Trent ST6 4BF
Call us on:
T: 0345 456 4980
F: 0345 456 4985
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